Identify which of your customers are most likely to churn. Use predictions to proactively improve retention and drive customer lifetime value. Boost your retention campaigns through rapid experimentation, increased success rates, and enhanced ROI.
Lost customers, reduced engagement, canceled subscriptions. Whatever churn looks like for your business, tackling it after customers leave is difficult and costly. With predictive analytics, get proactive about churn. Anticipate potential churners, intervene early, and retain them at a reduced cost.
Identify which of your customers are most likely to churn. Use predictions to proactively improve retention and drive customer lifetime value. Boost your retention campaigns through rapid experimentation, increased success rates, and enhanced ROI.
Focus retention efforts on customers with the highest churn probability. Use your team’s time, budget, and resources more effectively to target the right customers with the right retention strategies.
Use predictions to personalize customer outreach designed to prevent churn. Granular insights about each customer guide your selection of the right treatments to maximize effectiveness and save resources.
Take immediate action to address potential churn with automated workflows. Feed predictions directly into your CRM, marketing automation, and other systems of record to activate campaigns and drive ROI.
Uncover the factors that shape customers’ behavior. See why a specific customer may churn on day 30, 45, or 180. Rapidly generate predictions for different definitions of churn and time horizons as business needs change.
Proactively retaining customers provides a competitive advantage. Maintaining customer satisfaction and enhancing loyalty will improve your market position and strengthen your brand reputation.